# The car is in my app, but Upgrades is missing. Has anyone had this problem?

A recurring Tesla question from Bulgarian groups, with a stored short answer and sources.

- Locale: en
- Canonical HTML: https://usateslata.com/en/questions/upgrades-unavailable-tesla-prilozhenie
- Markdown version: https://usateslata.com/en/questions/upgrades-unavailable-tesla-prilozhenie.md
- Bulgarian version: https://usateslata.com/vuprosi/upgrades-unavailable-tesla-prilozhenie
- Bulgarian version Markdown: https://usateslata.com/vuprosi/upgrades-unavailable-tesla-prilozhenie.md
- LLM index: https://usateslata.com/llms.txt

## Post context

Hi! I recently bought a 2021 Tesla Model 3 Long Range. Ownership was approved in the app a few days ago, but I noticed that Upgrades is completely missing. I found this when Premium Connectivity expired and I went to renew it. The car has the same issue: Upgrades says “Upgrades Unavailable – Coming Soon”. The car’s software is also old, and I wonder whether that is related. Has anyone had this problem? What is the process for getting access to Upgrades so I can receive software updates and renew Premium Connectivity? Thanks to everyone who can help!

## Community answers

Denis ***

Premium Connectivity is separate from Upgrades and software updates.

Denis ***

Mine is a 2022 Model Y from Shanghai, first registered in Germany and then in Bulgaria. It is registered in the app and receives OTA updates, but I am also unhappy that no upgrades appear.

## This project

- [Diary](https://usateslata.com/en/diary) — This car: EUR 24 995, 59 records. Open the diary.
- [Timeline](https://usateslata.com/en/timeline) — Now: I'm driving it. See the stages.
- [About](https://usateslata.com/en/about) — One car, not a market average. How to read the numbers.